We plant a tree for every dollar spent!

FAQ

General Questions

How does Giveably work?
It's really simple. We plant a tree for every single dollar you spend in store. That's it!

Why do you do this?
We do this because we believe that online shopping can and should be more than just shopping. We want to help fix climate change and make a difference to people who need it most. With every purchase you make with us, you'll know that you're helping too.

How do you do it?
We're partnered with Trees For The Future - a fantastic organization that's passionate about making a big difference to the environment and helping those less fortunate. Find out more here. 

What's Project Planet?
Project Planet is our awesome monthly gift box where you get to help fight climate change! Each month we plant 30 trees on your behalf in an area that needs it most and send you an amazing one of a kind hand picked gift. If you would like to join Project Planet or learn more about it, you can click here.

Orders/Returns

Shipping
Most items in our range come to you direct from our global network of trusted suppliers and manufacturers. Because of this, it will normally take 10-15 business days for your order to arrive. You'll be given a tracking link when your order ships so you can keep tabs on it right to your door. Don't worry, it's well worth the wait!

Returns
Every order is covered by our 60 Day 100% satisfaction guarantee. We know you'll love your items but if you need to exchange or return, simply contact us within 60 days of the date on which you received it.

How can I track my order?
Once your order is printed and packed for shipping you will receive an email. This email contains your unique tracking link.

How can I get help?
The best way to contact us is by either submitting a request via our contact page, or by emailing directly to help@giveably.org

What if I select a different currency?
All orders are charged in USD. If you choose a different currency, the cost for each item will be displayed in that currency - this will give you an idea of how much the item costs in that currency. However the equivalent cost in USD will be charged when payment is made.