Shirts FAQ
Do you have a Quality Guarantee?
Yes! We have a full 30 day Quality and Satisfaction Guarantee. We’re confident you’ll be very happy with your purchase but if something’s wrong, we’ll take it back.
How is my shirt made?
All shirts are created using the latest techniques in high quality DTG printing. Your shirt is made to look good for many years to come.
What material is my shirt made of?
- T Shirts: 100% Premium Quality Cotton
- Hoodies: 50:50 Premium Cotton Polly Blend
- All Prints: Premium Grade Eco-Friendly Ink
What about sizing?
For help choosing the right size visit our size guide. Don't worry, if you do choose the wrong size you can return your shirt for a fast exchange!
Where is my shirt made?
Our main printing facility is in Georgia. All items are proudly designed, printed and shipped here in the USA.
How long will it take to get my shirt?
All items are custom printed to order, and are normally shipped within 5 business days. If you need your order faster, you can select the Express Fulfillment upgrade at checkout and your order will be printed and shipped within 2 business days.
This timeframe may increase slightly during peak times (such as Holiday shopping periods), and exact delivery times will vary slightly, depending on your shipping location.
Can I have my shirt printed on the other side?
Yes. To have a shirt printed on the opposite side from what is shown on the listing, simply add a note during checkout stating which side you would like the print to be on, then also email us at help@giveably.org to confirm your request. Please do BOTH of these things to ensure that your message is received.
Can I request a different style of shirt?
Yes. If you would like us to print your design on a style of shirt you can't see listed (e.g. V-Neck or Tank Top), please get in touch via help@giveably.org before placing your order. If we don't have it on hand, we're happy to order it in for you!
Should I receive email confirmation for my order?
Yes, we automatically send you an order confirmation email (as soon as you complete an order), and a shipping confirmation order (as soon as your shipping label is printed). If you haven't received either of these, check your spam/trash folder and be sure to mark our emails as "safe".
How can I track my order?
Once your order is printed and packed for shipping you will receive an email (see above). This email contains your unique tracking link.
What if I select a different currency?
All orders are charged in USD. If you choose a different currency, the cost for each item will be displayed in that currency - this will give you an idea of how much the item costs in that currency. However the equivalent cost in USD will be charged when payment is made.
How can I get help?
The best way to contact us is by either submitting a request via our contact page, or by emailing directly to help@giveably.org
Do you have a general FAQ page?
We sure do! Head on over to our main FAQ page by clicking here.